One of the measures we are taking as a division is to establish our online payment system to minimize cash and check payments at our schools and encourage parents to make online payments from home. Through School Cash Online, parents can pay registration fees, course fees, field trips, yearbooks, school clothing, and more.
Parents who use School Cash Online have the ability to:
- Keep track of their child’s school items and activity fees.
- Stay connected by receiving email notifications of new fees.
- Check their account history.
- View and print receipts.
- Pay for school fees anytime, anywhere, with a simple click.
- Easily link and access all students in a household.
School Cash Online payments can be made with Visa, Mastercard, or electronic check.
It takes less than 5 minutes to register. Please follow these step-by-step instructions so you will begin to receive email notifications regarding upcoming events involving your child.
How to Register
- Go to https://srsd119.schoolcashonline.com/ and click on Register
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- Enter your first name, last name, and email, and create a password.
- Select a security question.
- Check YESto receive email notifications.
- A confirmation email will be sent to you. If you do not receive it, check your Spam folder.
3. Follow the instructions in the email. Your email is used as your username in your profile.
For assistance with registering an account, adding a student, making a payment, or troubleshooting, please visit the School Cash Online’s helpdesk at www.helpdesk.supportschoolcashonline.com or Quick Youtube video at Intro to School Cash Online – YouTube
How to Add a Student
- Sign in to School Cash Online throughhttps://srsd119.schoolcashonline.com/ .
- Go to MY ACCOUNT.
- From the dropdown menu, select My Students.
- Click to add a student.
- Type in your School Board Name.
- Select School Name from the list.
- Enter Student Criteria (Student Number, First Name, Last Name, Date of Birth).
- CONFIRM
You may add up to eight students on your profile.
How to Make a Payment
- You will be able to view any available items attached to your students that are set up on your account.
- Select the item which you would like to purchase and click “Add to Cart.”
- Once you have finished adding items to your cart, select “Check Out” to make a payment.
You can pay for multiple students’ items in one checkout.
Frequently Asked Questions (FAQs)
Q: Is registering for online payment mandatory for SRSD students and will cheque or cash still be accepted?
A: SRSD’s preferred method of payment is online. Parents and guardians will still be able to pay by cheque or cash for school activities.
Q: Which credit card options are available?
A: The credit card options available are Visa and MasterCard.
Q: Which company does SRSD use to process online payments?
A: SRSD uses School Cash Online, a product of the KEV Group. KEV is a Canadian company.
Q: Are my family’s purchases secure and how is our privacy protected?
A: School Cash Online adheres to the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA), Canada’s anti-spam legislation (CASL) and is compliant with the latest industry standards for payment card security (PCI). Any Canadian data collected is held on Canadian servers. For more information, please visit: www.schoolcashonline.com/Home/Privacypolicy
Q: When will the money be deducted from my bank account?
A: Most payments are deducted within three to five business days, depending on the individual banking institution.
Q: Can parents and guardians have separate accounts?
A: Yes. School Cash Online was designed for parents to have individual accounts. Students can be added to up to five different accounts.
Q: Will I get a receipt for purchases?
A: The individual who paid for the item will receive confirmation of the purchase on screen once payment has been successfully processed. They are able to print a copy of the electronic receipt by clicking the “Print” icon. This information is also recorded in the “Payment History” tab. A receipt will also be emailed to the email address associated with the system account.
Q: What should I do if I need a refund?
A: For refunds on any items purchased, please contact your school office. Please do not contact the School Cash Online helpdesk.
Q: Do I need to re-register a student who moves to a different school?
A: If the student is moving to another school within the Division, and School Cash Online is available for that school, then the items for the student will automatically be updated to reflect the new school.
Q: What should I do if I cannot see items I am expecting?
A: Each school creates their own items for purchase and assigns them to its students. Once assigned, they will appear in the “Student Items” tab on School Cash Online. Please contact your child’s school if you do not see the item you are looking for.
Q: What should I do if I forget my login or password?
A: Click on “Sign In” at the top right of the page and then click on “Forgot your password?” to reset your password. A temporary password will be sent to the email address registered with your account.
Q: Why does School Cash Online need my email address?
A: Your email address is needed for your username to log into the system, to email you receipts for payments or donations made, and to enable you to receive email notifications of school events and activities.
Q: How often will I receive email notifications?
A: Email notifications are sent weekdays when new items have been posted and assigned to your child. If there are no new items, you will not be sent an email notification. A reminder notification may be sent for items that have not yet been paid.
Q: What emails will I get from School Cash Online?
A: You will only receive emails for new items available for purchase, your receipts, and any payment reminders.
Q: Can I still register even if I’m not ready to make online payments?
A: Yes! You can and should still register for School Cash Online even if you are not ready to make online payments. School Cash Online can be used as a great way to keep up to date on what is happening at your child’s school.
For additional information, please visit School Cash Online parent/guardian resource at helpdesk.supportschoolcashonline.com or by calling 1-866-961-1803.